Shipping Policy

About Noosa Bay Boutique
At Noosa Bay Boutique, we’re committed to offering high-quality products at fair prices. To make this possible, we partner with a global network of trusted suppliers and ship products directly from our partners. This eliminates unnecessary storage and transport costs—ensuring you get the best value.

Order & Delivery

Order Processing
Once your order is placed, we typically need 1–3 business days to process it.
Orders placed on Friday evening or over the weekend will be processed the next business day.
Once processed, you will receive a Track & Trace code via email.

Delivery Time
For U.S, our average delivery time is 6–12 business days after processing.
In rare cases, customs checks, shipping delays, or high demand may extend delivery times.
By placing an order, you agree to these timelines and understand that delays are not grounds for chargebacks or disputes.

Shipping Costs
We cover all standard shipping costs.
There is no minimum order value—every order ships free.

International Shipping & Warehouses
To ensure fast delivery, we ship from multiple international warehouses, including locations in China, the U.S., and Turkey.
The origin of the shipment does not affect product quality—each item is thoroughly inspected before shipment.

Customs Fees & Taxes
We cover standard import fees in advance.
In rare cases, local customs may charge additional duties or taxes. Noosa Bay Boutique is not responsible for these fees, and they are the customer’s responsibility.
By placing an order, you agree that customs fees are not grounds for a refund or dispute.

Payment Methods

At Noosa Bay Boutique, we offer secure and convenient payment options. All transactions are SSL-encrypted, ensuring a safe checkout experience.

We accept:

Credit Cards
PayPal
Other local methods (if applicable)

By completing your order, you confirm that you understand and accept our shipping and product terms.

Returns & Refunds

Due to our fast processing, orders cannot be cancelled or modified once placed.
We do not accept refunds or chargebacks related to delivery times, customs fees, or tracking updates.
If your order has not arrived within 45 business days, we will offer a suitable solution in line with our policy.

Lost, Delayed, or Missing Packages
Noosa Bay Boutique is not responsible for packages lost, delayed, or held by carriers or customs.
If there’s an issue, we’re happy to help track your package, but we do not issue refunds or accept chargebacks due to third-party delays.

Customer Support

If you have any questions or concerns, please contact our customer service team—we’re happy to help!

Note:
Due to high demand, we may ship from multiple warehouses worldwide to ensure faster delivery. Some products may ship from international locations, including but not limited to the U.S., China, or Turkey.
All products undergo strict quality control before shipping. Your satisfaction and peace of mind are always our top priorities.